SERVICE AGREEMENT
Our Responsibility:
Margarita Man Frozen Drink Machine Rentals provides frozen
drink machines for your events. This is a service and no
labor is included in the price. Margarita Man will deliver
and setup your machine(s), and include the 1st jug of
concentrated mix, plastic cups and straws, and will pick up
and clean the machine. Margarita Man is not responsible for
improper use of the machines including but not limited to:
moving the machine after our staff has set it up, using a
different mix not approved by Margarita Man, not having an
ample supply of power to the machine as per our
requirements, leaving the machine setup in an overheated or
uncovered area exposed to extreme heat. Alcohol is NOT
included in the price for the frozen drink machine rental.
Your Responsibility:
It is the responsibility of the person placing an order to
provide accurate and reliable information about the event
that delivery has been ordered for. The Client is
responsible for ensuring that the address for the event is
correct (including building name, suite/floor/apartment
number, city/state/zip code) and that directions and other
access information is provided for restricted or out of the
way locations.
Deposits & Cancellations:
A credit card is required to book and guarantee your event.
This information will be on file for that individual event
and will serve as your “deposit.”
Final information for your event is due
no later than 48 hours prior to the event. This includes but
is not limited to: final guest count, quantities of products
or supplies, start and end time for the event, location
changes.
Cancellations must be made 48
hours or more prior to the event by PHONE or EMAIL. Orders
that are cancelled with less than 48 hours notice will be
subject to a fee equal to 50% of the retail valued estimated
for your event. This amount will be charged to the credit
card used to guarantee your event unless other payment
arrangements are made at the time of cancellation.
Payments:
Payment will be accepted in the following forms:
Cash, Check, Visa, Master Card, or American Express.
Payment is due at the time of pick-up of
the frozen drink machine and can be paid in cash or check.
Otherwise, the credit card on file to guarantee the event
will be charged as per the service agreement. If the Client
needs to make other payment arrangements, or use a different
credit card, advance notice is required.
A $50.00 fee will be assessed for checks returned for
non-sufficient funds. A fee will be assessed for credit
card transactions that are “declined” or otherwise rejected.
That fee will be equal to 10% of the amount due, or $100.00,
whichever is less. It is the responsibility of the Client
to ensure there are no blocks on the authorization of their
credit card prior to the day of the event.
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